Terms and Conditions
Please read these terms carefully before using the pk platform. By creating an account, you are considered to have accepted all the terms described here.
Table of Contents
General Provisions
These terms and conditions form a legal agreement between pk and all registered members of this platform. By using pk's website, mobile application, or any of its services, you automatically agree to comply with these terms.
These terms may be updated from time to time. Each change takes effect from the date it is published. You are advised to check this page regularly to stay informed of the latest terms.
pk operates this platform for entertainment purposes only. No service provided here may be used in a manner that is contrary to applicable laws in Bangladesh.
Eligibility and Registration
2.1 Age Requirement
To open an account on pk and participate in any games or betting activities, you must be 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited. pk may request valid identification for age verification at any time.
2.2 Registration Terms
During the registration process, you must provide the following information accurately:
- Full legal name matching your government-issued ID
- An active mobile number to be used for OTP verification
- A valid email address
- Correct date of birth
pk reserves the right to close any account registered with false information at any time and to forfeit any deposited funds.
2.3 One Account Policy
Each individual may operate only one account. Creating multiple accounts using the same name, mobile number, bank account, or device is strictly prohibited. If this policy is violated, all associated accounts will be closed.
Account Management
3.1 Security Responsibility
It is your own responsibility to keep your account username and password confidential. Do not share your login details with any third party. If you notice any unauthorised access or suspicious activity on your account, notify pk's support team immediately.
3.2 Account Verification (KYC)
pk reserves the right to verify a user's identity before processing withdrawals or large transactions. This process may require submission of a national ID card, passport, or other government-issued documents. Certain services may be temporarily suspended until verification is complete.
3.3 Account Inactivity
If there are no transactions or gaming activities for 180 consecutive days, the account may be marked as inactive. Please contact the support team for details regarding the balance in an inactive account.
Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount on pk is ৳200. Accepted payment methods include bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major banks). Deposited funds must come from your own account — deposits from third-party accounts are not accepted.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours. Account verification must be completed before a withdrawal request can be processed.
4.3 Transaction Security
All financial transactions are secured with SSL encryption. pk will never ask for your banking password or OTP. If any third party requests this information, treat it as fraudulent.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. Claiming this bonus is subject to wagering requirements — the bonus amount must be wagered 20 times. For example: a ৳1,000 deposit with a ৳1,200 bonus gives a balance of ৳2,200, and to withdraw you must wager ৳1,200 × 20 = ৳24,000.
5.2 General Bonus Terms
- The wagering requirement must be met before the bonus can be withdrawn.
- The minimum deposit for each promotion is ৳200.
- A bonus cannot be claimed more than once or under two promotions against the same deposit.
- If the wagering requirement is not met within the specified time, the bonus will be cancelled.
- pk reserves the right to change promotional terms.
5.3 Other Promotions
Weekly reload bonuses, slot festival bonuses, cricket season offers, birthday rewards, and referral bonuses — each of these offers has its own specific terms. The wagering requirements and validity period for each promotion will be stated on the relevant offer's detail page.
5.4 Bonus Abuse
Bonus abuse, claiming bonuses by creating multiple accounts, or placing strategic bets with the intent to exploit the bonus system are strictly prohibited. If such activity is detected, pk reserves the right to cancel the bonus and any associated winnings.
Gaming Policy
6.1 Game Results
The result of every game on pk is determined by a Random Number Generator (RNG), which is completely random and impartial. No external factor or bias can influence game outcomes.
6.2 Technical Errors
If a game session is interrupted due to a server outage or technical error, pk will make every effort to recover the data from that session. However, pk's liability for losses caused by technical issues is limited. Any complaints regarding this must be reported to the support team within 24 hours.
6.3 Fair Play Commitment
pk works only with trusted and verified game providers. All games from PG Soft, Pragmatic Play, Evolution, JILI, Spribe, and others are proven fair through independent audits.
Prohibited Activities
The following activities are strictly prohibited on the pk platform:
Financial manipulation
- Money laundering or use of illegal funds
- Use of third-party payment methods
- Collecting bonuses through fake transactions
- Chargeback fraud
Platform abuse
- Use of automated bots or software
- Exploiting game vulnerabilities
- Operating multiple accounts
- Threatening other users
Limitation of Liability
8.1 Service Guarantee
The pk platform is provided on an "as is" basis. pk does not guarantee uninterrupted service, and the service may be temporarily unavailable due to maintenance or unforeseen technical issues.
8.2 Third-Party Services
pk integrates services from various game providers and payment processors. pk is not directly liable for issues arising from third-party services, but will provide every possible assistance in resolving them.
8.3 User Responsibility
Participating in gaming activities is your own decision and at your own risk. pk is not liable for any financial losses directly arising from gaming on this platform. For details on responsible gaming, please read our Responsible Gaming Guidelines.
Data Privacy
pk places the highest importance on protecting users' personal information. Data collected during registration is used solely for the purpose of providing services, verifying identity, and meeting legal obligations.
Personal information is shared with third parties only for payment processing and technical support, and even then only under strict confidentiality agreements. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.
9.1 Cookie Policy
pk's website uses cookies to function properly. By visiting the site for the first time, you are considered to have consented to the use of cookies. You can manage cookies through your browser settings, though this may limit some functionality of the site.
Account Closure
10.1 Voluntary Closure
Any user may request to close their account at any time. All pending wagering requirements and transactions must be settled before the request is processed. Any valid balance will be returned through the designated method.
10.2 Closure by pk
pk may close or suspend an account for any of the following reasons:
- Violation of these terms and conditions
- Fraudulent or deceptive activity
- Providing false identity or information
- Direction from a legal authority
- Extended inactivity
10.3 Self-Exclusion
If you feel you have a problem with gambling addiction or excessive spending, you may use pk's self-exclusion feature. Contact the support team for details on this feature. More information on responsible gaming is available on our Responsible Gaming page.
Dispute Resolution
11.1 Filing a Complaint
If you have a dispute regarding any transaction, game result, or service, please contact pk's support team first. pk provides support in both Bengali and English via 24/7 live chat and email.
General complaints are usually resolved within 72 hours. Complex financial matters or cases requiring technical investigation may take longer, and you will be kept updated on the progress.
11.2 Formal Disputes
If a dispute cannot be resolved through the internal process, both parties agree to settle it through mediation. All legal matters relating to these terms will be handled in accordance with the applicable law.
11.3 Disputes Regarding Game Results
In the event of any dispute over a game result, pk's server logs and the game provider's records will be considered the final evidence. Our FAQ page may be helpful for answers to general questions.
Changes to Terms
pk reserves the right to modify, amend, or update these terms at any time. Users will be notified in advance of any changes via email or a notice on the platform.
Continued use of the platform after changes are published will indicate that you have accepted the new terms. If you object to any change, you may request to close your account.
12.1 Language and Interpretation
If there is any inconsistency between the Bengali and English versions of these terms, the Bengali version will be considered authoritative. If any part of the terms is unclear, you may contact the support team for clarification.
12.2 Entire Agreement
These terms, together with the privacy policy and the terms of any specific promotions, form the entire agreement between pk and the user. You can read the About Us page to learn more about pk.
Have a Question?
If you have any questions or uncertainties about the terms, our 24/7 support team is always ready to help.
Read the FAQ